[Day before check-in]

Enter guest information

You will need to enter your guest information online prior to arrival.

<aside> 💡 If your guest information is not entered at check-in, you will be required to enter it at the hotel entrance, which may take up to 15 minutes, so please refer to the guide below and enter information for all guests.

</aside>

The hotel entrance will be unmanned.

[Check-in day]

2. Check-in with tablet located.

Please take the elevator to the floor where your room is located and complete the check-in procedures using the tablet terminal.

3. Entering the room with the PIN code of the smart lock

After check-in, your room key will be displayed.

Please move to your room floor. Press the 4-digit PIN code and [Remote Lock] button or [OK]button on the smart lock attached to the room door to unlock the door and enter your room.

PINコード.png

<aside> 💡 Press the button on the smart lock firmly until you hear a sound

</aside>

If you have any questions, please contact us at:

Our staff are available on-site; however, the following procedures are required.